If there is anything you need to know that is not covered by the questions above or the pupil or instructor terms and conditions just contact us here.
With our courses of 36 or more hours we are so confident that you will pass that we will pay for your next test if you fail!
There are a few Terms and Conditions.
- your instructor agrees that your driving has reached an acceptable standard
- your instructor’s car is used for the test
- you notify mydrivinginstructor.co.uk of the result of your test within 14 days and within 168 days of paying your course deposit.
We will promptly refund the cost of a standard weekday practical driving test from your original deposit payment
MyDrivingInstructor.co.uk is a purely online driving course booking service working for local independent driving instructors.
To keep costs as low as possible for our instructors, and ultimately their pupils, we do not operate a telephone call centre or call back service.
However we are more than happy to deal with any questions not answered in FAQ or Terms and Conditions by email.
After you have paid your deposit you have the right to cancel at anytime for any reason within 14 days and promptly receive a full refund.
Shortly after paying your deposit you should receive and email confirming receipt of the payment and that we are working on arranging an instructor for your course.
If you do not receive this email within 24 hours please contact us as soon as possible.
If, unusually, no instructor has committed to your course within 14 days of our receiving your deposit we will promptly refund your deposit in full without needing to be asked.
We work with nearly 1000 independent local driving instructors throughout mainland UK.
Once a booking deposit is received we immediately start work arranging a driving test appointment and your instructor.
It is not possible reserve course and test dates without a booking deposit.
You can cancel your booking at anytime within 14 days and receive a full refund.
If you have any queries not answered we will be pleased to answer any questions you may have by email.
Deposit payments can be made by debit card, credit card or from your PayPal account.
Online credit and debit card deposit payments are processed by PayPal but it is not necessary to have a PayPal account to pay by credit or debit card.
Please note that payments to MyDrivingInstructor.co.uk may be identified on card statements as to Gingadog Web Design, owners and operators of the MyDrivingInstructor.co.uk website.
Yes.
The amount of the deposit varies depending on the course that is being booked.
When you book your course you will have up to 14 days to cancel and receive a refund.
After 14 days the deposit is non-refundable.
The balance of the course fee is payable directly to your instructor 14 days before the start of the course.
We recommend that you pass your driving theory test before booking your intensive driving course.
You can book your driving theory test here https://www.gov.uk/book-theory-test
It is not possible to book a practical test until you have passed the theory test and it is often several weeks or even months from booking until the first available practical driving test appointment. So it is not realistic to expect to be able to pass both theory and practical driving tests in a week or even two.
From 12 May 2026 it will no longer be legal for us to book theory or practical driving tests for you.
But if you book your course before passing the theory we will provide full free access to www.theorytestpro.co.uk to help with your preparation.
Whether or not you have passed your theory your course will start on the booked date but the last day can be held back until the test day.
