Tell us straight away!
Once we are out of the pupil’s 14 day cooling off period they are your pupil just like any other pupil on your books.
If you cancel the course you will be liable for refunding the pupil’s full deposit payment – not just the part of the deposit payment that we have passed on to you.
We can refund the pupil’s deposit payment for you by reversing their deposit payment. We will invoice you for the amount and make the refund to the pupil as soon as our invoice is settled.