We will tell you straight so that you can free the time in your diary again.
If cancelled within 14 days of making the booking we will refund the pupil’s deposit payment in full. We lose our booking fee and no deposit payment is passed on to you.
If cancelled more than 14 days after making the booking we do not refund the pupil’s deposit and you will still receive / keep your deposit payment.
If the pupil cancels less than 14 days before the start of the course the terms and conditions entitle you to keep the deposit payment and claim the course balance.